LLMs and Knowledge Graphs for Customer Experience - with Michael Walrath of Yext
AI in Financial Services Podcast
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The Relationship Between a Warehouse of Answers and a Business Data Lake
I think that topic search experience, if I can use a little bit of jargon from our previous episodes, which seems to be disseminating through these sectors. The ability to look at a subject from both inside the organization and outside the organization in terms of search, in terms of everything else. I think that's going to be a huge part of this technology going forward. And when you can start to have a CMS that allows you to structure data in different ways, and most importantly, pull that data into this CMS through API connections,. You don't have to be constantly reinventing your data universe.
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