2min chapter

AI Knowhow cover image

AI & The Future of Work

AI Knowhow

CHAPTER

Exploring Organizational Ideology and Client Retention in B2B Services

The chapter explores the development of an organization's ideology beyond symbolic gestures, emphasizing the vital role of leadership in upholding these principles. It also touches upon challenges in customer loyalty within B2B services and introduces a client retention playbook for further insights.

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