Product Leadership - from FAANG to Traditional Media by New York Times SVP of Product
The Product Podcast
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The Importance of Customer Focus in Amazon
Amazon's mission is explicitly focused on customer centric innovation. We do a lot of research and develop much of our product roadmaps based on what we find from that research. The newsroom is both a collaborator but also an absolute first class customer of ours. This requires PMs to be data driven, understand the customers they're serving, understand the problems they're solving and know how to move forward with that.
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