The Challenge of AI Model Evaluations with Ankur Goyal
Software Engineering Daily
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Evaluating AI for Enhanced User Experience
This chapter delves into the critical role of AI model evaluations in ensuring a superior user experience while weighing their associated costs. It discusses the necessity of effective evaluation processes, particularly in customer support, and highlights strategies for optimization through caching and data collection. Additionally, the chapter examines the integration of AI with traditional software engineering practices, stressing the importance of communication and tool improvement in addressing challenges within AI development workflows.
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