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Angry Ohio residents grill toxic train CEO

Laura Coates Live

00:00

Norfolk Southern's Safety Culture and Investments Didn't Prevent This Accident

Norfolk Southern is making a lot of profit yet as you say they're cutting employees. They're not investing in the infrastructure obviously as much as they should. So how can you respond to those credibly who say you value the bottom line, your profits more than you value the lives of the citizens whose communities your trains drive through? "We're absolutely focused on safety," he says.

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