How to Hire a Good Internet Marketing Account Manager

Make sure you get someone that's going to be a good fit. Map out the KPIs. What are their key performance indicators for us in our agency? Really what we're monitoring them for is what percentage of your clients have you met with on a monthly basis, right? When we're meeting with the clients consistently, they're more likely to stay. We've got a benchmark that should be shooting for 98% monthly retention in the clients that they serve.