In this episode, the Operators dive deep into omnichannel strategy, starting with the lingering debate: should your brand be on Amazon? The hosts break down the pros of incrementality and meeting customers where they are. Versus the cons of price wars, channel conflict, and the platform's brand-unfriendly nature.
The discussion then shifts to the high-stakes game of wholesale, weighing the relative safety of the "Big Three" (Costco, Target, Walmart) against the serious financial risks of smaller retailers going bankrupt.
Finally, the squad debates the ultimate omnichannel play: opening your own physical stores. They explore the potential for unique customer experiences and domestic supply chain advantages versus the immense complexity, high costs, and low success rate for digitally-native brands.
Chapters:
00:00:00 - Introduction
00:16:55 - "Is it Good For My Brand?" Amazon Debate
00:33:30 - The Risks of Wholesale
00:43:45 - Is Being in Big Stores Worth It?
00:56:51 - The Case for Owned Retail
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Richpanel.
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