
#102 Communication Skills Questions – Q&A from Fishbowl
Talk About Talk - Communication Skills Training
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Do You Have a Negative or Critical Supervisor?
The scarf model is a way of diagnosing what might be actually going on psychologically with people if they're being negative or difficult. If you can figure that out, then that can help you understand how to best deal with the person. The question is an almost a hundred % of the time, one or more of these things you can probably diagnose as the person i field feels that their status is being threatened,. They don't have autonomy, their relationships are being compromised and something's not fair.
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