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2min chapter
Workday's Aneel Bhusri | Engineering Values
Greymatter
How to Stay Close to Customers as Your Company Gets Larger
As companies get larger, how do they stay close to customers? "You have to start leveraging technology just to make sure that you're listening to all your customers," he says. Use technology for the rest, and then put in an incentive that every employ in the company cares about customer's satisfaction.
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