
Product outcomes and company values go hand in hand - Brian Walsh (SVP of Product, Pendo)
The Product Experience
Aligning Purpose and Product Management
This chapter explores the essential role of a mission in guiding an organization's purpose and direction, emphasizing the need for impactful mission statements. It discusses the evolution of product principles and the shift in focus towards achieving tangible user outcomes, while highlighting the importance of diversity and community within product teams. Additionally, the chapter underscores the necessity for product managers to remain customer-centric by prioritizing genuine customer needs over personal biases in their approach.
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