2min chapter

Hidden Brain cover image

Mind Reading 2.0: Why Conversations Go Wrong

Hidden Brain

CHAPTER

The Misunderstandings Don't End in Laughter

Deborah recalls an incident like this. We are hesitant to bring up misunderstandings, but they fester. So mhat's the answer in ten seconds or less: understand that there are conversational style differences. And sometimes the adversarial approach is not going to be the best one.

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