Above The Fold cover image

Episode 54 | Brewing the Future of Coffee: Inside Cometeer’s Brand & CX Strategy With Olivia Laskowski

Above The Fold

00:00

Customer Experience and Coffee Branding

This chapter explores the integral role of customer experience (CX) in shaping brand strategy, specifically within the coffee industry. The speakers discuss the impact of customer feedback on evolving a coffee brand's approach, particularly regarding new marketplace features. Personal stories and aspirations about the coffee business highlight the passion driving these brand narratives and the community connections that fuel growth.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app