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Building the relationship between customer success and finance | Jane Graham, Kronos

Gain Grow Retain

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Introduction

Jane Graham, leader of customer success and renewals at Kronos. She says she had a head start on quantifying what I thought our exposure might be when the pandemic really started to hit the economy. Jane: The merger with Ultimate has been really, really interesting; trying to bring these big organizations together remotely has been sort of awful.

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