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How Salesforce are using LLMs with Greg Bennett

VUX World

CHAPTER

How to Be a Great Conversation Designer

Greg, what is the most useful thing you use at work? And it can be anything. Hands down my calendar. Because I think without it, I would be totally lost. So definitely Google Calendar to my rescue. Who would you nominate as a conversation designer that we should all know about?: Catherine Sadler. She has deep knowledge and expertise in voice and multimodal conversation design.

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