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Crafting a Citizen Story (Jon Alexander)

How To Citizen with Baratunde

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The Three Principles of Participatory Organizations

One of the things that I really admire about you is that you're not just writing about these things. You're helping put them into practice. Can you walk me through your design process to help folks take idea into action and build the new story? Sure. So there's basically one of the tools, the key tool really that we've created, the three principles of participatory organizations. And actually just this is a hack on one of the key kind of mental models of the consumer story.

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