New at Intercom: Unlocking in-product messaging
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Challenge With Bots
Bots are no longer niche in the business's customer communication and customer support strategy. Since we first launched bots in Intercom in 2017, our customers have fired 2.3 billion bots. Many of our customers agree that the future is more automation and less direct human support. Our new visual bot builder also allows businesses to link bots together, something no order product can do - as well as add conditional branching.
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