Alexis was sort of a blockbuster hit that shocked a lot of people, I think even inside Amazon. He and some people cooked up this idea that it could be personalizing the shopping experience for every individual customer. Maybe long term, there's an advantage that Walmart can harness. We just haven't seen it manifest itself in any meaningful way yet.
Mary Long caught up with Jason Del Rey, author of “Winner Sells All: Amazon, Walmart, and the Battle for Our Wallets.”
- How Amazon often beat Walmart’s low-price guarantee. - The incentives that slowed down Walmart’s e-commerce rollout. - Why WalMart was hesitant about creating a loyalty program. - Amazon and Walmart’s push into healthcare.
Companies discussed: AMZN, WMT
Host: Mary Long Guest: Jason Del Rey Producer: Ricky Mulvey Engineers: Dan Boyd, Rick Engdahl
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