Engineering Enablement by DX cover image

Running data-driven evaluations of AI engineering tools

Engineering Enablement by DX

00:00

Measuring CSAT versus business outcomes

Abi and Laura discuss CSAT's role, correlating satisfaction with adoption and the need to track outcome metrics.

Play episode from 15:52
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app