Navigating Decision-Making Dynamics

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The chapter explores strategies for guiding individuals towards the 'next good step' and understanding customer needs before proposing solutions. It discusses the challenge of persuading decision-makers in engineering teams and the role of an 'informed captain' in leading without formal titles. Insights on team decision-making dynamics and fostering dissent for informed decisions are also shared.

We kick off our Microsoft Build 2024 “coverage” in this free-wheelin’ conversation with our friend, Shaundai Person! We’re talking Netflix infra, we’re talking sales, we’re talking real-world AI usage, we’re talking career choices…. What’s a good next step? Listen in!

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