For this episode of Liminal Library, I interviewed Dan Davies about The Unaccountability Machine: Why Big Systems Make Terrible Decisions—and How the World Lost Its Mind (U Chicago Press, 2025). Davies examines how we've systematically engineered responsibility out of our institutions, creating a world where major decisions happen without clear human accountability.
Davies draws on Stafford Beer's cybernetics to explain how modern organizations function as systems with their own patterns and responses. As he puts it, "the system is not conscious and so does not have incentives, but it has consistent patterns of response to stimuli." This isn't about individual moral failures – it's about the industrialization of decision-making itself. We've moved from Harry Truman's "The Buck Stops Here" to complex processes and standardized criteria that diffuse responsibility across multiple layers. When things go wrong – financial crises, environmental failures, social breakdowns – no single person can be held accountable because no single person actually made the decision.
Davies traces this transformation through three revolutions: the managerial revolution that shifted control from owners to professional administrators, the cybernetic revolution that offered tools to understand these systems but never fully materialized, and the neoliberal revolution that reshaped society while ignoring that increasingly, systems rather than people make the decisions affecting our lives. These accountability machines, as Davies calls them, operate according to their own logic and constraints. Understanding them is essential for grasping why institutional failures seem both inevitable and impossible to prevent within our current frameworks.
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