Hansji's VP of Operations & Tech on Chain vs. Independent Hotel Tech
Hotel Tech Insider
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Streamlining Hospitality Management
This chapter explores the critical role of property management systems in hospitality, with a focus on the speaker's favorable transition to Maestro from Opera. They discuss the importance of user-friendly solutions, integrated software, and effective revenue management tools to enhance operational efficiency and guest experiences. Additionally, the chapter addresses challenges in managing guest reviews and the need for personalized service in a technology-driven environment.
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