EP 140 | Puneet Kataria (CustomerSuccessBox) - The moving pieces of a successful customer success stack.
CHURN FM
00:00
Customer Success Is the Responsibility of the Customer Success Team or Function
Some of the more successful companies when it comes to retention is like a landing sales targets with actually with ention. And basically take my incentiv very nice, and i think it's very forad thinking. It's all f the company back then to have sales targets tied ter moo. But on the other end, like you saf if you have that a target wher marar becomes a part of your acomp then it definitely alarms you more towards getting the right customers,. Making s right selling to the right fits and thinking ll bit more about th businessVery aptly ad in fact, a lot of people think that customer's success, or customer retention is the problem of customer's success team
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