4min chapter

My First Million cover image

Threads vs Twitter & Millionaire Sam Ovens Doesn't Believe In A.I. Hype

My First Million

CHAPTER

How to Optimize a Business Based on Customer Experience

I was reading this book on my honeymoon in, to Long in Mexico and it's called Lean Thinking. And I realized that all of our time, money, attention and headcount was on ads. Customers did not think ads were valuable. In fact, they thought what you did, it actually pissed them off,. So I was like, Oh man, I've really screwed this one up. And so I went back after that vacation and realized that I basically had to start again. The company eventually sold but your new company school autocorrects to stool, S-K-O-O-L.

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