Larry O'Toole of Gentle Giant Moving Company Part 2
Grow Your Moving Company
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How to Avoid Yelp Reviews
Movers pay out when they know they did a perfect job and no damage occurred. The customer really believes like, you know, you're a mover. After a move, you've got people going around with a magnifying boss looking through things. And movers end up getting blamed for stuff they didn't do. If you pay out, it can make people feel horrible.
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