Ep. 17: Dining with Ben Leventhal, founder of Blackbird
Tasteland
Navigating Friction and Innovation in Dining
This chapter examines the changing landscape of dining experiences, focusing on the growing demand for seamless interactions and the willingness of younger generations to wait for meaningful connections. It explores the role of blockchain technology in the restaurant industry, emphasizing its potential to enhance customer loyalty and reimagine ownership and payment systems. The chapter concludes with a light-hearted discussion of personal dining favorites, showcasing the human side of restaurant experiences.
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