How to Be More Like Your Customers

You've you got to understand their day and what they're dealing with, not in a vacuum. A lot of companies will talk about e customers, nd theyll talk about their product all day long. But if it's the devi gonest talking about the dog, by your inference, i hear um a,. I think bob mesto, who's going to talk this afternoon, will probably talk about this stuff, about progress and the jobs people r tring to get done.