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Mind Movers #2 — Jono Lancaster

Dental Leaders Podcast

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The Importance of Connection as a Dentist

Empathy is what patients want, which is why you're such successful mentors. The way that you speak to your patients is what I've seen. You get their feeling and take that on yourself. It's the number one skill as a clinician. That side of it is the difference between liking your dentist and loving your dentist. There's no doubt about it.

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