
Turning Opposing Views Into Effective Communication
The Dr. Phil Podcast
00:00
How to Be Responsive When You're Yelling at Someone
"Speak, not be loud. Not be loud. Be heard," he says. "If i didn't really listen to you, and instead was thinking about what i was going to say next, then we weren't really having a conversation." He adds: "He thinks with his heart, not just with his head".
Transcript
Play full episode