Unethical Pricing Practices in SaaS

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This time we talked to Rob Litterst who is leading HubSpot media and Building an insightful newsletter about Pricing in SaaS. We discussed his journey from sales to writing, the emerging trend of employee-generated content and a lot of things connected to user-centric pricing. If you listen to this episode, you will learn about:

— Unethical pricing practices we should avoid

— Why companies started shifting from Freemium to speed up monetization

— And a dozen newsletters that Rob recommends to stay informed on important industry news

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Where to find Rob Litterst (HubSpot media):

* LinkedIn: https://www.linkedin.com/in/roblitterst/

* Newsletter: goodbetterbest.substack.com

Where to find Kate Syuma, Growth Advisor (ex-Miro):

* LinkedIn: https://www.linkedin.com/in/ekaterina-syuma/

* Newsletter: katesyuma.substack.com

* X (Twitter): https://twitter.com/kate_syuma

What we’ve covered in this episode:

00:00 Introduction and Background

01:30 The Importance of Pricing in SaaS

06:17 Employee-Generated Content

11:15 Creating the Newsletter Good Better Best

16:35 Introducing Newsletters in Companies

34:14 Issues with Amazon Prime and Black Friday Strategies

36:15 Ethical Pricing Practices

38:04 Transparency in Pricing

42:55 Trends in Pricing Pages

50:05 The Rise of Subscription Models

Resources referenced:

* 15% discount for Self-serve Onboarding course (starts on 15th of April!): https://maven.com/growth-course/self-serve-onboarding?promoCode=getteamdiscount

* “Good Better Best” Newsletter: goodbetterbest.substack.com

* Ben Thompson's Stratechery: https://stratechery.com/

* Packy McCormick Newsletter: https://www.packym.com/newsletter

* Alex Kantrowitz Big Technology Newsletter: bigtechnology.com

* James Clear's “The 3-2-1 Newsletter”: https://jamesclear.com/3-2-1

* Chris Black's “How Long Gone” podcast

* Pulling Weeds With Chris Black: https://www.gq.com/about/pulling-weeds-with-chris-black

If you enjoyed this episode, don't forget to share it with your colleagues and like-minded friends. For sponsorship and other inquiries reach out to ekaterinasyuma@gmail.com.

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