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Delivery Wars

Gastropod

CHAPTER

Getting Charged for Orders That Come Through the Phone

Restaurant owner andrew ding discovered he was charged for all kinds of calls. Grub hup's contract with the xpat says the company is allowed to charge a fee for phone calls that result in delivery orders. But ding knew without a doubt he was being charged unfairly because he doesn't take delivery orders over the phone. The restaurant has no idea whether or not grub hub ever refunded his money.

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