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Don't Let Hierarchy Stifle Innovation

The Leader Factor

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The Importance of Empathy in the Normalization of Constructive Dissension

"Empathy is not just some nice soft skill or emotion, it is critical for decision making and critical thinking," he says. "You walk in through a one-way door and you want as much information as you can get." He adds that we need to make space for the 1% of people who disagree with us but don't have an impure motive.

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