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What is the Future of Telehealth? with Oliver Kharraz

MedCity Pivot

CHAPTER

Teladoc and Ambal: A Direct to Consumer Model

One of the attractions of Teladoc and Ambal is, okay, if I'm otherwise a healthy person but I feel like I have some kind of medical emergency, I can quickly get online and see a doctor. What I think is very clear to us is that patients really prefer picking the doctor. So we find that patients that break the doctor with at least three stars tend to return to the same doctor in 75% of cases. They're just not putting up with all the hurdles and obstacles that traditional providers put in their way.

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