3min chapter

Finding Our Way cover image

23–Make UX truly human-centered by addressing trauma, power, and other necessary and uncomfortable realities (ft. Vivianne Castillo)

Finding Our Way

CHAPTER

Is There a Spectrum of Trauma in UX?

UX professionals tend to align themselves with the product and tech industry when in reality, I think we need to align ourselves more with the human service industry. Trauma is an emotional response to a terrible event. Vicarious trauma comes from being repeatedly exposed to other people's traumatic events. Even if you're designing a to do list app,I think that if you're going to profess to be human centered, you need a more holistic approach to that.

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