The Screen Protector Turned on the Galoc Ohye

We've had things happen with units that almost like, to us were like, there's no way this is what it would do. And i think we've reached out one or two times to try and figure out how to work something correctly. When i ripped the screen protector off the galoc ohye, well, ye. We definitely did emale them and say like, well, that ilcate that story just so i can tell it in order....