There's no silver bullet here, but it's important to understand that better listening starts with intent. Listening actively and deeply happens when i genuinely believe that the person who's speaking has intrinsic worth. In work settings, just like in our personal lives, our relationships thrive when we cultivate our own open mindedness or intellectual humility. The trick is asking genuine questions that open up new pathways for understanding.
“Listening actively and deeply happens when I genuinely believe that the person who's speaking has intrinsic worth and brings a perspective that I lack and need.”
This episode of Think Fast, Talk Smart features Kristin Hansen, lecturer in management and executive director of Civic Health Project, a nonpartisan, nonprofit organization working to reduce extreme polarization and foster healthier civil discourse in U.S. citizenry, politics, and media.
Together with host Matt Abrahams, Hansen shares how from our workplaces to our personal lives, communication thrives when we cultivate open-mindedness, intellectual humility, and genuine curiosity.
Connect: