
Brands
Phenomena
Embracing Polysemy: What Big Brands Can Learn from Small Brands
This chapter delves into how big brands can learn from small brands in connecting with customers by embracing polysemy, allowing them to be different things to different people without diluting their brand. The example of Tesla is used to illustrate this concept and how the brand is associated with characteristics like environmentalism, innovation, and Elon Musk.
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