The Unconventional Approach to Fraud at eBay

The conventional view at Visa or some other place like that was, the fraud problem is too great in dealing with all these individuals. And so you could have a team of human investigators that could look into it. What turned out to be extremely powerful as a paradigm was a hybrid solution where you figured out the proper division of labor between humans and computers. You trained people to visualize transactions. It's conceivable that you could build a computer that would be smarter than a human being in every respect but I think that's still somewhere between science fiction and fantasy.