Introduction

In today’s episode, Kailee Costello hosts Nikhil Lakhanpal, Co-Founder at Narmi. Narmi’s mission is to offer financial institutions the best digital banking platform in the industry. Narmi does this through an API-driven platform that layers on top of existing banking infrastructure to give these financial institutions access to Narmi’s products, including digital account opening, consumer and business digital banking, and an admin platform. In this episode you will hear about: - Nikhil’s journey from running a financial institution during his undergraduate years at Georgetown to founding a fintech. - How Narmi integrates with the tech stack for financial institutions to provide a superior customer experience - How Narmi thinks about segmenting and targeting potential customers - How Narmi approaches selling to financial institutions (which have typically been risk-averse and slow to adopt new technologies) - Who Narmi’s main competitors are, and how Narmi distinguishes its value proposition from theirs - Outlook for the banking sector, including the impact of FedNow and how banks have recently started focusing more on digital and tech spend - What’s top of mind for Nikhil given that 2023 has been a tumultuous year for the banking sector - How Narmi approached developing their suite of products, and whether what Narmi looks like today is what Nikhil envisioned when he started working on the company - Narmi’s short-term goals, and where Nikhil sees Narmi 5 years from now About Narmi Narmi offers state of the art digital banking and digital account opening platforms to financial institutions. The platform – built for the enterprise – allows financial institutions to open accounts in less than 2.5 minutes, and then grow that relationship over a lifetime through intuitive mobile and online channels. Every single product at Narmi integrates with leading core banking systems. About Nikhil Lakhanpal Nikhil Lakhanpal is the Co-Founder of Narmi. Prior to Narmi, Nikhil ran a financial institution as CEO and also held roles in Investment Banking at Citi. For more FinTech insights, follow us on WFT Medium: medium.com/wharton-fintech WFT Twitter: twitter.com/whartonfintech WFT Instagram: instagram.com/whartonfintech Kailee’s Twitter: @KaileeCostello_ Kailee’s LinkedIn: https://www.linkedin.com/in/kaileecostello/