3 More Questions (Lynsi Snyder) with David Novak and Koula Callahan
How Leaders Lead with David Novak
Balancing Legacy and Transformation in Leadership
This chapter delves into the family heritage of In-N-Out Burger and the leadership style of its current head, emphasizing her dedication to core brand values while evolving company culture. It challenges traditional views by highlighting the company's focus on customer satisfaction over employee welfare, setting the stage for deeper insights in the full episode.
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