Service Design Show cover image

How to use influence and get things done faster / Ben McCammon / Circle #09

Service Design Show

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Leadership Rolls in Service Design

"Service design is a bunch of really passionate people, and we get excited about ca the actual work," he says. "If all you're doing with your time is doing research and journey maps ... then you shouldn't be surprised when decision makers kind of go, well, who's that ben guy?" He adds: "You'll be struck on the very technical level... And i think for aser unity, we often pride ourselves that we do a, enjoy the strategic view"

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