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Navigating the Consulting vs. Internal Employee Credibility Dynamic
The chapter explores the perception that consultants may have more credibility than internal employees, despite suggesting similar ideas. It discusses the benefits of investing in consultants for stakeholder engagement and decision-making speed, as well as the debate on the necessity of companies building platforms. The conversation includes insights on building, buying, or blending technologies to create efficient solutions, balancing short-term fixes with long-term planning, and the importance of applying good design principles in platform engineering.