5min chapter

The Gradient: Perspectives on AI cover image

Upol Ehsan on Human-Centered Explainable AI and Social Transparency

The Gradient: Perspectives on AI

CHAPTER

The Problem With the AI's Recommendation to Close Some Ports

The explainability that this company was looking for was at the intersection of the human and the machine, not entirely within the machine. People had no idea how to calibrate their trust on the system without really understanding how others are also interacting with it. Even though the AI system was technically not right, Julie actually got fired. So the accountability is squarely lied on the human user. And that's not what you want.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode