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The Importance of Focusing on Customer Experience in Conflict
It's nearly impossible for service companies to pivot into products, the operating models, philosophies and customer experience in conflict agreed. And also, as you've pointed out, that it is a webinar is an award winning solution, actually. So we call it the power focus, just focus focus focus. We have genuinely won every single customer experience,. best use of technology, best use of AI,best use of ethical AI. For a small company, we've beaten some billion dollar companies in these competitions.