At the very core of your ability to be successful is a set of relationships with each of the people who work directly for you and these are very human relationships this is not merely professional. You've got to care about each of your direct reports not just as an employee not just as a professional but as a full human being if you're gonna build the kind of relationship that is necessary in order to create a culture of feedback. think that would be that'd be great for us to look into and one of the other things even before we get in that I want to ask you about that term care personally too because I noticed in the book that you went to lengths to really emphasize that both of those

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