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The Leader Sets the Tone
Tracy: You walk into that office and no one really looks up. They sort of side eye you and they're not engaging with one another. It is a very clear vibe, like, hey, you guys are bothering us. And it is super uncomfortable. Tracy: What I'd like to do is go to the leader and just go, I'd like you to sit here quietly. Sit there and just observe in your own organization.