The SaaS Revolution Show cover image

The Art of saying 'No' and still being Customer Centric

The SaaS Revolution Show

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Do You Think You Can Build This?

Says it's important to say no to many things, but why use the word 'no' in this instance? Told a customer they could not see them adding features for nine to three to four quarters. After 12 months was when we eventually won them and did get them as a customer later. "I think those friction points are good if we liketo use it refectively"

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