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3min chapter
Better metrics for better culture, part 1, with Kapor Capital’s Mitch Kapor & Dr. Freada Kapor Klein
Masters of Scale
The Disruptive Effects of Mitch's Exit From Lotus
Frida Ghitis: I left Lotus as my first client when I started my own consulting training and survey business. She says planning your exit is an underappreciated piece of maintaining a healthy culture. If directors aren't aligned on human-centered metrics, attention can drift to more short-term measures to success. Frida's consulting business thrived, placing her as a prominent expert in workplace conduct.
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