Frida Ghitis: I left Lotus as my first client when I started my own consulting training and survey business. She says planning your exit is an underappreciated piece of maintaining a healthy culture. If directors aren't aligned on human-centered metrics, attention can drift to more short-term measures to success. Frida's consulting business thrived, placing her as a prominent expert in workplace conduct.
Can you build with conscience and still succeed? Mitch Kapor & Dr. Freada Kapor Klein certainly think so. As tech industry veteran founders and investors, Mitch and Freada have long embraced non-traditional metrics that put humans at the center. Mitch co-founded Lotus, the 1980s software giant, and hired Freada to help make the company “the most progressive employer in the U.S.” And years later, their early-stage VC firm, Kapor Capital, aligns their portfolio with their values, investing in companies that close gaps in access and opportunity. Human-centered metrics don’t just improve cultures — they improve the bottom line.
Read a transcript of this episode: https://mastersofscale.com/
Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.