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Empathy Is the Root of Design
Design is about working with other people. It's about taking the humble approach. You should be able to defend your work, but you should also be willing to hear other people's perspectives because that's when the best work is created. I'm ashamed and embarrassed to say that that's how it was for me when I first started. But all I had to say, like, empathy is the root. And I don't care how many people say it's overused. The understanding of that is very, very key.