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Season 2, Episode 1: Zappos (with Alfred Lin)

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Zapus

Originally, zapus was dropship. The manufacturers would send the shoes directly to the customers. Over time, just to get even some of these brands to sell to us, we had to get more inventor by the inventory. Part of that, i imagine, was to provide better service. But part of it, it sounds like also, is just getting trily dyu had to buy the inventory, or else they weren't to ntrust you to sell it,.

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