AI-led Hyper-Personalization in Customer Service -- Peter Voss // Aigo.ai
MarTech Podcast ™ // Marketing + Technology = Business Growth
00:00
Artificial Intelligence and the Future of Chatbots
The conversation has gone a different direction where I thought it was going to go. My expectation going into this chat was that we were going to be talking about while your underlying data is a source of information for a chat bot. You can tie into your CRM and you can understand what the customer's interactions are. Does artificial intelligence look at those signals as well? Yes, absolutely.
Transcript
Play full episode
